Outsourcing

In my opinion, the outsourcing method that makes the most sense is having a single vendor. When dealing with multiple vendors, even though they may be the best in their respective fields, there are going to be issues with organizing who is in charge of what problem where. Confusing, right? Instead, by dealing with on entity, a single line of communication can be established, thus creating more transparency.

Outsourcing

After thinking about outsourcing for a bit, the main thing I wonder about is: What opportunities are companies foregoing when outsourcing. By allowing outside businesses to peer, even if only a little, into your processes, you may be allowing an outside source to develop a proprietary technology that changes the industry. If you were to develop such technology in-house, the competitive advantage gained could have a massive effect on your profitability.

Resistance to New Technology

I am usually one of the people who lag behind when it comes to new technology, mostly because I don't like to follow fads. Certain technology comes and goes, adding no real value to the lives of those who use it. However, if someone can show me and prove that a technology can be productive, there is no reason for me not to switch. In order for businesses to convince employees to accept changes being made in IT, I think it is important to remember that some people think like this. Somehow quantify the value of the change.